Shipping policy
1. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. During peak sales or festive seasons, processing may take slightly longer. You will receive an email or message once your order has been shipped.
2. Shipping & Delivery Time
We currently ship across India. Estimated delivery timelines after dispatch are as follows:
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Tier 2 & Tier 3 Cities | 4–7 business days |
| Remote / Difficult Areas | 6–10 business days |
Delivery times may vary due to weather, local courier issues, holidays, or unforeseen conditions.
3. Delivery Partners
We ship orders through reliable logistic partners to ensure safe and timely delivery. Our courier partners include:
- Bluedart
- Delhivery
- DTDC
- Other verified regional carriers (based on service availability)
4. Shipping Charges
- Shipping charges are calculated at checkout based on location and cart value.
- Free Shipping may be available on select order values or promotions (if applicable).
5. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp. You can use this link to monitor delivery progress in real time.
6. Address Accuracy & Delivery Attempts
- Please ensure your address and contact number are accurate while placing an order.
- If the courier is unable to deliver due to incorrect address or failed delivery attempts, the order may be returned to us and re-delivery charges may apply.
7. Damaged, Lost, or Missing Packages
If you receive a damaged package, missing item, or incorrect order, contact us within 1 days of delivery with photos or proof:
Email: mach.style.clothing@outlook.com
8. Cash on Delivery (COD)
- COD availability depends on your location.
- In some cases, COD may require a small additional service fee.
- We reserve the right to cancel COD orders suspected of fraudulent activity.
9. International Shipping
Currently, we ship only within India. International shipping may be added in the future.